Frequently Asked Questions
How do I get a replacement?
Please send your order ID, reason, and image to support your reasoning. Lack of reasoning / proof can be reason for staff to decline a replacement request.
How do I get support?
Hey, we're happy to help! Hit up our live chat team to speak to someone ASAP. We will typically have agents on 6AM - 6PM PST. If your question is regarding an order, please provide the inquiry reason/order ID within your initial message to make the process quicker.